For over 80 years Pacific Seafood has provided the finest seafood to consumers, restaurants and retailers. We believe in the philosophy “On Board Doing Good Together” and recognize that the success of our company is directly tied to the many talented and dedicated team members we consider part of our Pacific Seafood family.

It’s through the skills of our team members and Pacific Seafood’s commitment to both sustainability and traceability that we lead the industry in socially responsible best practices for wild harvest and aquaculture, while working to minimize environmental impact. Being a vertically integrated company, we track our products at each stage from “dock to plate”. This ensures we can be confident and proud of our mission to provide the safest, freshest, and healthiest protein on the planet.

At Pacific Seafood, we believe people make great companies. We emphasize that people who are committed to excellence are the key to our success. Pacific Seafood’s culture is based on the four components of our Diamond Philosophy: teamwork, productivity, quality, and excellence. We define teamwork as a group of people charged with creating solutions and implementing results. Quality is reflected in dedication to each other, our products, our attitudes, and respect for the environment. Productivity is maximizing efficiency of an effortless flow of product to our customers. We live the Diamond Philosophy daily and that’s reflected as we achieve operational excellence. As a leader in the seafood industry, our expectation of ourselves is to practice our business fairly and ethically, to lead by example.

As we continue to grow our business, we hope to inspire the best and brightest talent to join our team and become part of our continued success, as together we conniue to accomplish our mission of Feeding The World The Healthiest Protein On The Planet!

We appreciate your interest in Pacific Seafood Group and invite you to check out our current job openings by clicking on the job posting links on the left.

Business Development Manager

Coupeville, WA

Full Time

Shellfish

Manager/Supervisor

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core values of our Diamond Philosophy: Quality, Teamwork, Productivity, and Excellence—which means consistently doing your best and always striving to do better.

Summary:

The Business Development Manager at Pacific Seafood is a key role on our Sales team supporting efforts to foster strong relationships with customers, maximize revenue and profitability, and exceed our customers' expectations. This position will prioritize the establishment of new accounts, growth of existing accounts, and recovery of previous customers and will ensure that the highest quality customer service is provided throughout.

Key Responsibilities:

1. New Business account development:

Generate new leads through personal interaction with customers both in person and over the phone. Provide excellent initial contact with the Pacific Seafood brand and products. Ensure consistent growth of sales through excellent customer service and follow through. Remain in contact with all potential new customers and ensure a clear and strong understanding of customer needs and desires.
KPIs: Consistent monthly growth of sales/new accounts

2. Growth of existing customer relationships:

Provide excellent customer service to existing customers, and work with them to understand changing needs to further the relationship and grow the sales. Consistently and successfully find ways to exceed customer expectations and ask for customer feedback on issues that can be corrected. Provide clear and regular communication with existing customers.
KPIs: Sales growth of existing accounts month over month

3. Recovery of Customer Accounts:

Work with sales team and leaders to target previous customers and work towards reestablishing a relationship. Provide consistent communication with former customers on new products and potential advantages of reestablishing business with Pacific. Work with former customers and leaders to establish the reason(s) for the loss of business and find creative and long-term solutions in order to regain the business of former customers.
KPIs: Number of reactivated customer accounts

4. Performance monitoring and Reporting:

Create, maintain, and execute a successful territory sales plan which will demonstrate previous and new customer target business, as well as current customers and methods for growth. Attend and actively participate in all sales meetings. Monitor sales volumes, distribution margins, and related measurements (plan vs. actual) and report variances with corrective actions to the sales manager and sales supervisor once per period. Ensure a positive margin is being maintained and work with leadership to correct when this is not the case.

5. Operational Support

Provide consistent and accurate communication with support team as well as leaders regarding distribution functions on a daily basis, to ensure customer orders are on time and accurate. Work with support team members to ensure customers remain within agreed upon credit terms. Ensure all documentation related to customer accounts is correctly routed and accurate.

Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

What you Bring to Pacific Seafood:

Required:

Bachelor's degree in a related field from an accredited college or university
Minimum three years’ related experience and/or training
Equivalent combination of education and experience
Valid driver’s license
Must be able to travel up to 25% of the time

Preferred:

Prior experience as a department manager in sales or purchasing within a food distribution or food service environment
To perform this job successfully, an individual should know about order processing systems, Word, and Excel

Salary Range: DOE

Total compensation:

At Pacific Seafood your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
Flexible spending accounts for health flex and dependent care expenses
401(k) Retirement Plan options with generous annual company profit sharing match
Paid time off for all regular FT team members, to include sick days, paid holidays, vacation and personal time
Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
Product purchase program

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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